Need technical support for Canvas, Zoom, Course Reserves, or Slack specifically?

• If you have an urgent Canvas issue, Canvas provides Brown with 24/7 support via chat (choose from the Help menu in Canvas) or phone (833-761-6970). You might also find the answer to your question in our Canvas knowledgebase articles.

• For Zoom technical support, instructors should refer to the Zoom & Technical Help section of our website or contact help@brown.edu. If you would like live technical support during your Zoom class, you can request a Zoom Buddy. 

• For Course Reserves support, instructors review the Library's Reserves Website or contact reserves staff at rock-reserves@brown.edu for assistance with managing reserves materials.

• For Slack technical support, instructors should refer to the OIT Slack Course Workspace Help Guides or contact OIT Support Center. 

Need support? 

If you have a question about Canvas (or one of our other Brown-supported course tools), course design, or implementing educational media, you can always email dld@brown.edu or sign up for a consultation below. (If you need Gradescope specific help, please use the Gradescope consult link below.)

Sign up for 1:1 consult Sign up for a Gradescope 1:1 consult Sign up for a Peerceptiv 1:1 consult