Our course development guides will walk you through the basics of developing an online or hybrid course. They also detail how to use and customize the Canvas template we developed especially for online and hybrid courses.

• Our team of instructional designers, learning technologists, and media producers are happy to meet with you to discuss your course needs. Please sign up for a consultation via our consultation calendar.
• For Zoom technical support, instructors should refer to the Zoom & Technical Help section below or contact [email protected]. If you would like live technical support during your Zoom class, you can request a Zoom Buddy. 

• Visit Using Zoom for Remote Teaching to get started.
• Visit Remote Teaching: Zoom and Panopto FAQ for additional insights. 
• The Brown IT Service Center is available should you have trouble with software (e.g., Zoom, Google Apps, Brown Blogs, etc.) or your computer.
• Request an appointment to review your Zoom settings by emailing [email protected].
• “Zoom Buddies” are available to assist you while teaching with Zoom: Zoom Buddy Request form. 

If you have an urgent Canvas issue, Canvas provides Brown with 24/7 support via chat (choose from the Help menu in Canvas) or phone (833-761-6970). You might also find the answer to your question in our Canvas knowledgebase articles. 

• For questions about online pedagogy and learning tools or media email [email protected].

• For questions about how to make pedagogical shifts to your course content or assignments email [email protected].