What is your role?
Can you Log into Canvas?
All users log into Canvas with their Brown ID and password at https://canvas.brown.edu.
Do you see the course on your Canvas Dashboard page?
Click on the course card / course title to open and view the course.
Check your All Courses list
If you do not see your course on the Dashboard page, try looking in your All Courses area. You can access your All Courses area by clicking on the Courses button[1] in the left side navigation menu and then clicking the All Courses link [2] from the slider menu.
Do you see the course in the All Courses list?
Click on the course title to open and view the course.
If your current term courses are listed under the All Courses area and not on your Dashboard page, you may be using the Canvas "favorites" feature to intentionally hide courses from appearing on the Canvas Dashboard page. If you are using favorites, only courses that have an orange star next to them will appear on your Dashboard page (if no courses have an orange star, then all current courses will appear on your Dashboard page). Click here to read more about how to use the Canvas favorites feature.
NOTE: If your course is from a prior semester, it may be listed under the Past Enrollments area. Courses in prior terms will not appear on the Canvas Dashboard page after the term/course ends.
Do you see your course listed in Courses@Brown?
You can access Courses@Brown at https://courses.brown.edu and use the search tool to look for a specific course or instructor within an academic term.
Are you listed as the instructor of record in Courses@Brown?
Did you request the Canvas site from CourseTools and wait at least 10 minutes?
There may be a technical problem with your request.
Please contact the Sheridan Center's Digital Learning and Design team at [email protected] and let them know what course you are inquiring about.
Click the Request button to request your Canvas site.
After you click the Request button, wait 5-10 minutes before you check Canvas.
NOTE: The instructor listed in CourseTools is the person who will be enrolled in the resulting Canvas course site with the instructor (teacher) role.
Your course may not be requestable through CourseTools or there may be a technical problem.
Please contact the Sheridan Center's Digital Learning and Design team at [email protected] and let them know what course you are inquiring about.
Please contact your departmental course offering builder or the registrar's office to make sure that you are added as the instructor of record for the course.
Only users who are listed in Courses@Brown as the official instructor of record will be able to request Canvas course sites and be auto-enrolled in the site with the Instructor role. If you are not listed, contact your departmental course offering builder or the registrar's office to make sure that you are added as the instructor of record for the course.
NOTE: In Courses@Brown, courses that do not have an instructor assigned yet will display "TBD" as the instructor [1].
Please contact your departmental course offering builder or the registrar's office to make sure that your course has been offered for the current semester.
When you search Courses@Brown, make sure you enter your search criteria/keyword in the search box [1] and have selected the correct term from the term drop down menu[2]. If you are looking for an independent study or research course, you will also need to select the option to include those courses [3].
Please contact the OIT Help Desk for Brown ID login support.
Canvas users should log in using their Brown ID and password. If you have having trouble with your Brown ID, you will need to work with the OIT Help Desk to ensure that you are set up properly.
Can you Log into Canvas?
All users log into Canvas with their Brown ID and password at https://canvas.brown.edu.
Do you see the course on your Canvas Dashboard page?
Click on the course card / course title to open and view the course.
Check your All Courses list
If you do not see your course on the Dashboard page, try looking in your All Courses area. You can access your All Courses area by clicking on the Courses button[1] in the left side navigation menu and then clicking the All Courses link [2] from the slider menu.
Do you see the course in the All Courses list?
Click on the course title to open and view the course.
If your current term courses are listed under the All Courses area and not on your Dashboard page, you may be using the Canvas "favorites" feature to intentionally hide courses from appearing on the Canvas Dashboard page. If you are using favorites, only courses that have an orange star next to them will appear on your Dashboard page (if no courses have an orange star, then all current courses will appear on your Dashboard page). Click here to read more about how to use the Canvas favorites feature.
NOTE: If your course is from a prior semester, it may be listed under the Past Enrollments area. Courses in prior terms will not appear on the Canvas Dashboard page after the term/course ends.
Do you see your course listed in Courses@Brown?
You can access Courses@Brown at https://courses.brown.edu and use the search tool to look for a specific course or instructor within an academic term.
Is the instructor of record in listed in Courses@Brown?
Contact the instructor.
Although some departments do officially add TA enrollments into Banner, most TAs are manually added to course sites by the instructor of record. Contact the instructor of the course for which you are a TA and request that they add you to the course site with the TA or Undergraduate TA role as appropriate.
Contact the instructor (if known) or the departmental course offering builder.
The person who is listed as the instructor of record in Courses@Brown will be able to request the Canvas course site and add TA enrollments. If the instructor is not listed, contact the person who is expected to teach the course and/or the departmental course offering builder so that they can officially assign the instructor. Once the instructor is officially added, within 24 hours they should be listed in Courses@Brown and should be able to request the Canvas site for the course and add TA users to the Canvas site.
NOTE: In Courses@Brown, courses that do not have an instructor assigned yet will display "TBD" as the instructor [1].
Contact the instructor (if known) or the departmental course offering builder.
Courses for each semester will be listed in Courses@Brown. If the course is being offered for a semester, it will first appear in Courses@Brown before an instructor can request a Canvas site. If the course you are supporting is not listed in Courses@Brown, contact the instructor (if known) or the departmental course offering builder to ensure that the course is being offered for the current term.
When you search Courses@Brown, make sure you enter your search criteria/keyword in the search box [1] and have selected the correct term from the term drop down menu[2]. If you are looking for an independent study or research course, you will also need to select the option to include those courses [3].
Please contact the OIT Help Desk for Brown ID login support.
Canvas users should log in using their Brown ID and password. If you have having trouble with your Brown ID, you will need to work with the OIT Help Desk to ensure that you are set up properly.
Can you Log into Canvas?
All users log into Canvas with their Brown ID and password at https://canvas.brown.edu.
Do you see the course on your Canvas Dashboard page?
Click on the course card / course title to open and view the course.
Check your All Courses list
If you do not see your course on the Dashboard page, try looking in your All Courses area. You can access your All Courses area by clicking on the Courses button[1] in the left side navigation menu and then clicking the All Courses link [2] from the slider menu.
Do you see the course in the All Courses list?
Check the published status for the course.
Courses must be published by the instructor in order for students to access the course. You can check the published status from the All Courses list:
Is the course listed as being published?
Click on the course title to open and view the course.
If your current term courses are listed under the All Courses area and not on your Dashboard page, you may be using the Canvas "favorites" feature to intentionally hide courses from appearing on the Canvas Dashboard page. If you are using favorites, only courses that have an orange star next to them will appear on your Dashboard page (if no courses have an orange star, then all current courses will appear on your Dashboard page). Click here to read more about how to use the Canvas favorites feature.
NOTE: If your course is from a prior semester, it may be listed under the Past Enrollments area. Courses in prior terms will not appear on the Canvas Dashboard page after the term/course ends.
Contact your instructor.
Some instructors may opt not to use Canvas or may not be ready to publish their course out to students. Contact your instructor to see if they intend on using Canvas for their course this semester.
Do you see the course listed in Courses@Brown?
You can access Courses@Brown at https://courses.brown.edu and use the search tool to look for a specific course or instructor within an academic term. You can check out this help article for additional information on Searching in C@B.
Did you add the course to your Primary Cart and wait at least 5-10 minutes?
Are there any errors on your enrollment
(e.g. you have not completed the required prerequisites; the course requires instructor approval or instructor override)
Address the enrollment errors.
Check the course description regarding any prerequisites or other requirements for enrollment for the course.
The most comment issue students experience is that the course requires instructor permission or n instructor override. When a course you want to register for has this requirement, you can request an instructor override through Courses@Brown.
Remember that an approved override does not enroll you in the course! You still need to register for the course after the instructor has processed the override or sent you an override code.
If you are still having issues using Courses@Brown to register for courses, please contact the registrar's office at [email protected].
There may be a technical issue with your enrollment.
Please contact the Sheridan Center's Digital Learning and Design team at [email protected] and let them know what course you are inquiring about.
Add the course to your Primary Cart and wait 5-10 minutes before checking Canvas.
When registering for courses, you must add the course you want to your Primary Cart. You do have the ability to create multiple carts in Courses@Brown, but you will only be added to those courses added to your Primary cart.
For more information on how to use Courses@Brown for registration, please review the Registration in C@B help article.
NOTE: During Shopping Period, you will be added to courses with a temporary role of Prospective Student. When you officially enroll in a course, your role will be changed to Student. At the end of Shopping Period, remaining Prospective Student enrollments will be removed from courses for which you did not register but remain in your Primary Cart.
Students cannot register for courses that are not being offered.
If a course is not listed in the Courses @ Brown, you will not be able to register for it. If you believe this is an error, contact the instructor (if known) or the department to inquire about the course.
Please contact the OIT Help Desk for Brown ID login support.
Canvas users should log in using their Brown ID and password. If you have having trouble with your Brown ID, you will need to work with the OIT Help Desk to ensure that you are set up properly.
